Lahore
Branch office, Pakistan
Your father sits down across a desk and asks what it really costs.
About One Call Solution
Two offices. One firm.
Your family can walk into our office in Lahore. Eleven thousand kilometres later, the same firm is waiting for you at Sydney airport. That is the whole idea, and almost nobody in this industry actually does it.
ParramattaNSW, Australia
LahorePakistan
What this firm is for
A family walks into a room in Lahore. Months later, the same firm is standing at arrivals in Sydney holding their child’s name.
Why we exist
Every Pakistani family already knows this story.
You have a cousin, a neighbour or a colleague it happened to. It is so common in Lahore, Karachi and Islamabad that parents now assume the agent will vanish. They are usually right.
01
The agent who goes quiet after the fee
The consultancy is warm and available until the payment clears. Then the calls get shorter, the WhatsApp replies stop, and the family in Lahore is chasing a man who no longer picks up.
02
Nobody on the ground in Australia
Most Pakistani agents have never had an office in the country they send you to. When your flight lands and the accommodation falls through, they cannot help you. They are eleven thousand kilometres away and asleep.
03
Numbers that were never real
A single tuition figure, quoted with confidence, that turns out to exclude OSHC, the visa fee, the flight, the bond on a rental and the first month of living costs. The gap gets discovered after the family has already committed.
One firm, two rooms
The same file, carried the whole way.
Lahore
Branch office, Pakistan
Your father sits down across a desk and asks what it really costs.
0 km
Parramatta
Head office, Australia
Eleven hours later, the same firm is holding a sign at arrivals.
Two teams, one file. There is no partner agency in the middle, no referral chain, and nobody your family has never spoken to.
How we are built
The office in Lahore is the reason we cannot disappear.
01
Your family walks into a real office in Lahore
Zain Ul Abideen runs the Lahore branch and Areeba counsels students there. Your father can sit across a desk from a person whose name he knows, ask uncomfortable questions about money, and get an answer in the room.
02
The same firm meets you in Sydney
Our Parramatta office at 6/13 Hunter Street is not a mailbox. Ali Ishtiaq and Abrar Ahmad are physically in New South Wales. If something breaks in your first month in Australia, the people who advised you in Lahore are the people who fix it here.
03
One file, two cities, no handoff
There is no partner agency, no referral chain, no third party who has never spoken to you. The Lahore and Parramatta teams work the same file, so nothing is lost in translation between the country you leave and the country you arrive in.
Where to find us
Real addresses. Go and check them.
Parramatta, Australia
Head office
6/13 Hunter Street
Parramatta NSW 2150
Twenty minutes from Sydney Olympic Park, on the train line most students use every day. Ali Ishtiaq and Abrar Ahmad are based here.
Lahore, Pakistan
Branch office
Counselling, document preparation and family meetings, in person. Zain Ul Abideen manages the branch, with Areeba counselling students.
Call +61 469 759 353 to fix a time before you travel across the city.
Sunday to Friday, 9am to 8pm+61 469 759 353
What you can hold us to
We would rather give you a commitment than a statistic.
Any consultancy can print a success rate on a website. Nobody audits it. So here is what we will actually put in writing instead.
- A written cost breakdown for your exact course, in PKR and AUD, before you pay us anything.
- One named person in Lahore and one in Parramatta who own your file, so you always know who to call.
- We tell you when a course, a city or a timeline is a bad fit for you, even when it costs us the commission.
- We do not promise visa outcomes. No honest firm can, and the ones that do are selling you a lie.
The people behind the file
Ali Ishtiaq · CEO / FounderAbrar Ahmad · DirectorZain Ul Abideen · Branch ManagerAreeba Afzal · OperationsAsad Abdul Razzaq · Human ResourcesMaryam Talha · Business Development ManagerKhansa Asif · Student CounsellorRana Tahir Gulzar · Student CounsellorZubair Gafoor · Student CounsellorSohail · Student CounsellorRana Azam · Student Counsellor
30-second check
See your route to Australia.
What do you want to study?
Questions
What parents ask us first.
Is One Call Solution an Australian company or a Pakistani one?
Both, and that is the point. The head office is at 6/13 Hunter Street, Parramatta NSW 2150, and there is a branch in Lahore. Pakistani families deal with us at home in Pakistan, and the same firm is physically present in Australia when the student lands.
Why should I trust an agent when I have heard so many bad stories?
You should not trust anyone on a promise. Ask for the address of their Australian office and go and check it. Ask for a written cost breakdown before you pay. Ask what happens if the visa is refused. We answer all three in writing, and our Parramatta address is public for exactly that reason.
Do you handle visa applications?
We provide education counselling, course and institution selection, admission support and settlement services. Anything on this website about visas is general information only, not immigration advice. Immigration assistance in Australia must come from a registered migration agent, and we will tell you plainly where that line falls in your case.
What does an initial consultation cost?
The first consultation is free, in the Lahore office, in Parramatta, or on a call. You leave it with an honest read on your profile and a rough cost range. Nobody asks you for money in that meeting.
What are your hours from Pakistan?
Sunday to Friday, 9am to 8pm. The Lahore branch keeps Pakistan hours so parents can visit after work, and the Parramatta office covers the Australian side of the day.
Anything on this website about visas or migration is general information, not immigration advice. Visa rules change. Confirm your own circumstances with a registered migration agent before you rely on it.